Platform consisting of two modules: Mass sending of personalized text messages and SMS broadcasting for scheduled interruptions in public services. These modules allow receiving responses from customers which can be stored in other information systems for company's decision making.

It allows users to see detailed graphs about the behavior of different applications such as chatbot, text message broadcast, Contact Center reports, conversations, among others.

Solution that aims to explain to the customer the details of the electricity service consumption in their home or business. In addition, it shows statistics about consumption habits with respect to previous billing cycles.

Provides answers to inquiries filed by clients in order to provide them with the immediate resolution of their petitions, complaints or claims

Collaborated in the development of a web application which presents customer feedback about their experiences and expectations of an electricity service company. Shows information on customer needs, conceptions and opportunities of improvement for the organization.

Application that provides the community of the University of Manizales with a platform for viewing the undergraduate and postgraduate higher education services offered by the institution.

This platform allows registering information on the implementation of different educational strategies, which mobilize the strengthening of citizen competencies and desirable behaviors with different segments and population groups in a hydropower company's area of influence.